Shipping policy

Free shipping
Orders of $150 or more get free shipping within Australia on eligible items. Most Hartland™ gear is eligible. The $150 is worked out on the price of everything in your cart after any discounts, not including shipping.

Items not eligible for free shipping
A few items aren't eligible for free shipping, mainly gear from our partner brands. Each product page shows whether it's eligible. If your order includes an ineligible item, you'll pay shipping for that item at checkout. Its price still counts towards the $150, so everything else in your order still ships free once you're over.

Partner-brand gear
Gear from our partner brands ships straight from them and may arrive in a separate parcel with its own tracking. Some partner-brand items ship free from the supplier. Where they do, it's shown on the product page and at checkout.

Check your cart before you pay
Your cart shows how close you are to free shipping, and the exact shipping cost is always shown at checkout before you pay. If something doesn't look right, email us before ordering and we'll sort it out.

Processing and delivery
Most Hartland gear is printed to order, so it takes a few extra days before it ships. Orders with items from more than one supplier may arrive in separate parcels. You'll get an email with tracking as soon as each parcel is on its way.

Discount codes
A few items, including partner-brand gear, aren't eligible for discount codes. These are marked on their product page.

Where we ship
We currently ship within Australia only.

Questions
Email help@hartlandau.com.

We may change or end the free shipping offer at any time. Any change won't affect orders already placed.